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Service Process

source:本站    Release time:2016/9/19 17:16:59    Clicks:

Customer repair → Technical Customer Service or engineer receives reported impaired → Services → arrange to send a single engineer to analyze the issue through customer relationship system generates → engineer analyzes what kind of treatment program for aftermarket master embodiment → arrange and execute customer service slip → returned to service a single signature → → solve problems → yes or No → Yes → the product sale management system to fill a single solution. → If "NO" → Services → analysis aftermarket master escalation issues back to reschedule sale acknowledge the fault → → to solve the problem on-site service master record library.


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